Communication
HelpScout
Connect HelpScout to enable intelligent agents that can work with your data. This integration provides 20 capabilities for building context-aware agents.
20 capabilities
· Communication
Agent capabilities
20List Conversations
List conversations from Help Scout mailbox with optional filters
Get Conversation
Get detailed information about a specific Help Scout conversation
Create Conversation
Create a new conversation in Help Scout
Update Conversation
Update a single field of an existing Help Scout conversation
Add Reply
Add a reply to an existing Help Scout conversation
What's included
Real-time data access
Agents access live data for up-to-date insights
Smart agent actions
Agents can take actions based on your data
Contextual understanding
Agents understand your business context
Custom training
Train agents on your specific workflows